We are seeking a highly skilled and experienced Delivery Director to oversee large-scale, complex accounts and ensure seamless project delivery. The ideal candidate will possess a strong project management background, technical expertise, and a strategic mindset to manage high-stakes assignments while driving account profitability and growth.
Responsibilities
Manage highly complex assignments that involve a high degree of risk and that impacts the performance of the account/business unit.
Ensure profitability of the given account(s).
Responsible for account mining – to spot and create opportunities for Ivy to further leverage out product offerings building more revenue from the account.
Single point of contact for the client.
Managing deliveries to ensure excellent client experience.
Scope Management – Manage scope and ensure any changes to scope are captured and converted to billable CR’s as appropriate.
Partnering with the client to help them fully leverage Ivy’s product for driving maximum business value.
Ensure industry best practices and Ivy best practices are implemented in the account(s).
Enabling partnerships to integrate solutions with other Ivy products, third party solutions, or third party service providers.
Required Skills & Experience
Strategic thinker and problem solver with a ‘fire-in-the belly’ to find solutions to complex problems.
17 to 22 years of overall experience and ability to manage complex projects executed across multiple shores and multiple technologies.
Experience working with CPG/FMCG companies or clients is highly preferable.
Should have handled large projects (more than $5 million in revenue) with a good understanding for project financials – driving profitability, revenue recognition.
Ability to collaborate internally, with third party partners, and customers to deliver the desired solutions to our clients.
Ability to understand the client’s needs and translate those needs into actionable items that can then be executed on a timely basis.
Business acumen.
Should have implemented projects both in Agile + Waterfall.
Excellent communication skills. Able to engage with all levels of client management.
Ability to lead and mentor large team(s).
Knowledge of the industry project management best practice